This article is not available in your country. Back to Is my delivery insured? (US only) All products are insured against theft and accidental damage while in transit from our warehouse to the shipping address. Once the products have been delivered to the specified shipping address and the person accepting them has signed, they are no longer insured. If the package arrives damaged, we recommend that you refuse delivery or write a note when signing that specifies that you are accepting a damaged package. Do I have to sign for the delivery? What happens if I am not at home when my parcel is delivered?